TDS Have Appointed an Independent Complaints Reviewer

lettings recruitment

The TDS Scheme, or the Tenancy Deposit Scheme are the private rental sector's longest deposit protection service. The role of the reviewer will be to look at the way that the TDS have investigated their complaints in the past about their service. They wanted to make sure that the complaints that were filed were incredibly transparent and they also dealt with the issues that have been raised. One of the three government-backed tenancy deposit schemes has now come into place.

They bring more than 20 years of experience to the new role. Margaret Doyle is a consultant when you look at the ADR and they are also independent when it comes to their mediating abilities. They have served as an independent complaints service and they are also working hard to try and make sure that they meet their complaint requirements. Of course, if you work in estate agent jobs or even in lettings recruitment then you will know this more than anyone.

Steve Harriott is the chief executive for TDS. They have done this to try and bolster the scheme's own transparency members. They are also doing this to try and widen the private renting sector. If someone who is complaining is unhappy about the TDS response, then they can file a complaint and they can also escalate it as a result. This is going to mean some very big and positive changes, not to mention that these have been required for quite some time. If you want to stay up to date on these changes or if you need to know more about the TDS then you can find out whatever you need to know online. This is the easiest way for you to feel confident in the changes that are being made and even how they are going to affect you in the future.

 

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